Privacy policy

Data controller

  • Identity: ONMENU IBIZA, S.L. (Visual Menu, a product of ON menu) · Tax ID (NIF) B57940462
  • Address: C/ Aragó, 115, 07800 Eivissa
  • Email: info@on-menu.com · Phone: +34 630 257 585

What data we process and why

  • Demo requests: name, venue name, phone number, email address, type of venue, languages, your message and any menu files you attach. Purpose: to prepare your demo and send you information about Visual Menu and its price.
  • WhatsApp: if you message us on WhatsApp, your number and the conversation. Purpose: to assist you.
  • Calls: your number and the content of the conversation. Purpose: to assist you.
  • Browsing: anonymous technical data needed for the website to work. See the Cookie policy.

We do not create profiles or make automated decisions with your data.

Legal basis

Your consent when you send us the form or write to us, and the taking of pre-contractual steps at your request (demo, information and price of the service).

Retention

We keep enquiry data while we deal with your enquiry and for no more than one year from the last contact, unless it leads to a business relationship, in which case it is kept for the duration of that relationship and the statutory periods that follow.

Recipients

We do not disclose your data to third parties unless required by law. The following providers act as data processors:

  • Cloudflare (web hosting and security provider), which participates in the EU-US Data Privacy Framework recognised by the European Commission.
  • Form messages are delivered to our own mail server.

Your rights

You can access, rectify or erase your data, object to or restrict its processing, or request its portability by writing to info@on-menu.com or to the postal address above, enclosing a document that proves your identity. You can withdraw your consent at any time. If you believe we have not respected your rights, you can lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es).

Minors

This website is not aimed at children under 14. If we detect data belonging to a minor without authorisation, we will delete it.

Updates

This policy may be updated to reflect changes in legislation or in the service. The current version is always the one published on this page. Last updated: October 2026.

In case of discrepancy, the Spanish version prevails.